XTEN-AV’s KnowledgeBase augments their support and helps users get an in-depth understanding of the platform and its features.
Union City, Calif. – October 25, 2021 – XTEN-AV, the world’s first AI-powered, cloud-based AV design software, announces the launch of the XTEN-AV KnowledgeBase. The repository of exhaustive information about the functioning, scope, and potentials of the XTEN-AV platform, to offer a better understanding of the product to its users.
The XTEN-AV KnowledgeBase has been developed to bolster the XTEN-AV support, offering, users intuitive and comprehensive solutions to every problem encountered by them while on the platform. Additionally, the KnowledgeBase categorically organizes information about the platform, enabling a user to identify their query and garner a solution effortlessly. With the KnowledgeBase, XTEN-AV empowers its users with an index of information, facilitating the end-to-end automation offered by the platform. Integration with chat support and easy access to abundant data, the KnowledgeBase aims to make navigation on the XTEN-AV platform effortless, client success ratios higher, and increased efficiency to 10x.
“With every feature rollout, we try to make the XTEN-AV platform as user-friendly as possible. The idea behind the KnowledgeBase was no different,” said Vibhav Singh and Sahil Dhingra, co-Founders, XTEN-AV. “Cutting edge technology needs to be supported by efficient problem-solving to ensure that our users can draw maximum benefits of the platform. At XTEN-AV we pride ourselves on providing our users with best-in-the-market support, to create professional AV projects that best suit their requirements.“
XTEN-AV’s cloud-based platform ascertains the needs of the project, recommends the best products, and creates automated wiring diagrams, bill of materials, and end-customer proposals within minutes, thereby increasing productivity tenfold. The built-in CRM and Analytical dashboard help integrators to be on top of their projects and accounts. XTEN-AV strives to enable AV integrators to move away from the legacy methods of project design. For more information, please visit https://xtenav.com.