AI in Commercial AV: The Complete Guide for Integrators (2026)
Artificial intelligence is changing how commercial AV systems are designed, documented, delivered and supported. In this whitepaper, discover where AI is creating practical value, how integrators are adopting it today and what it takes to build a responsible, connected approach to AI.
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Get Your Free AI in Commercial AV Whitepaper
Learn how AI is being applied across AV design, documentation, project delivery and service.
Explore practical AI applications across discovery, system design, proposals, documentation, project delivery, commissioning and service.
Assess your current AI readiness and understand where your business stands, from manual processes to connected, data-driven operations.
See how connected project data can reduce repeated work and keep information aligned across different stages of an AV project.
Follow a practical six-step approach to identify opportunities, connect data, train teams, measure results and scale AI responsibly.
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Where Can AI Create Value Across Commercial AV?
AI does not replace AV expertise. Its practical value comes from assisting with repetitive preparation, validation, documentation and coordination while qualified professionals retain responsibility for engineering decisions and final approval.
Challenges
Manual BOM & Project Data Preparation
Teams can spend valuable time structuring equipment information and rebuilding project data for downstream tasks.
Repetitive Design & Documentation Work
Engineers can lose valuable time creating designs and keeping drawings, schedules and system documentation aligned.
Time-Consuming Proposal Preparation
BOMs, equipment quantities, scope information and project data often need to be transferred or rebuilt manually.
Limited Project Visibility
Project managers need current information on schedules, tasks, installation progress and issues without status checks.
Fragmented Service Information
Service teams work more effectively when equipment records, project history and previous service activity are accessible together.
AI-Assisted & Connected Approach
XAVIA
Use conversational AI assistance for supported BOM, design, documentation, project and reporting tasks.
X-DRAW
Create AV system designs and design-linked documentation while using AI connection check to identify connection issues.
x.doc
Carry approved project and equipment information into proposals, scopes, signatures and client documentation.
X-PRO Install
Connect schedules, tasks, labor activity, installation progress and field updates to improve project visibility during delivery.
X-PRO Service
Maintain service requests, equipment records, customer history, technician activity and service information beyond project closeout.
See How AI Applies Across Commercial AV
Explore how AI-assisted tools and connected project data support common AV deployments.
Corporate Offices
Keep repeatable room designs and project information aligned across rooms, floors and buildings
Education Campuses
Support standardized classroom designs, documentation and large-scale refresh programs
Multi-Site Enterprises
Maintain consistent AV standards and project information across distributed locations.
What AV Professionals Say About XTEN-AV
Awesome Cloud Base Software
“It has been a great experience using XTEN-AV compared to D-Tools. XTEN-AV is such a better tool to work with and easy to generate proposals much faster. Easy to use and learn! Easy to generate proposal with saved templates. Great library.”
XTEN Wins Bids
“Overall Xten has been a great decision for our company. XTEN-AV has made the switch very easy and has been very helpful with training sessions!”
Flexible & Easy AV Design
"Overall, I think it is a good product that offers unique flexibility to create diagrams and designs for our customers. Easy to add new items to our drawings through their database and even create a database of our own."
Great Starting Software
"Overall, it's a good software and great toolkit. It reduces costs for smaller companies by eliminating the need for 4 or 5 other software into a single package. It's relatively easy to use, full featured, and covers all the basics for an IT and AV company."
XTEN-AV for AV Line Schematics
"I have had a great experience, created my templates and defaults the way I wanted them but now my workflow and efficiency are much better. I like the customization and automation features that I have access to and control over."
The perfect software for Small Business Integrators!
"Surpassed all expectations! They thought of everything to reduce my workload! Templates for Proposals, Diagrams, Quotes, Invoices, etc are already well made and having the ability to customize each individual component to suit my needs is amazing!"
A serious competitor to D-Tools that becomes better every day.
"We use XTEN for the drawing feature. While D-Tools relies on AutoCAD or Visio for drawing, XTEN has X-DRAW built in with an AV specific toolset that works. Making your own blocks is fairly quick. With new products coming out constantly, that's a valuable service."
XTEN-AV For Non-Integrator
“Overall, I have enjoyed using XTEN-AV over the past 2+ years and appreciate their flexibility and willingness to listen to product suggestions. The ability to quickly create and use design templates for rooms that are repeatable.”
Best AV Project Software
“An absolute game changer! We now have complete AV diagrams that can be handed off to the install team. Drawing AV flows is easier & then generating a BOM from that to share with vendors is effortless. It has given back hours of time and can be accessed from anywhere.”
XTEN-AV is a MUST!
“My experience has been wonderful. You are given a dedicated agent from XTEN-AV to work with and they have live agent chat if you need help answering any questions! It's a very detailed program. You can keep track of your project from all stages.”
AV Designers Dream Come True
“Overall its a great tool that has lots of challenges to overcome in order to compete with big boys in the industry, however the start is great and I truly hope they invest into product devolvement and GUI improvements. BOM - Bill of Materials Design - On the fly changes”
Why I love XTEN-AV
“Overall my experience and expectations have been meet over and above what I imagined. BOM list build outs for ease of ordering parts and equipment.”
All-rounder & Powerful AV Design
“Fantastic! Starting to leverage other capabilities that we had not in the past and it is helpful in tracking progress of opportunities. I really appreciate that this product provides the ability to create a complete design from nothing to complete technical drawings.”
Best AV drawing platform for the Price!
“The drawing software to make professional cabling drawings for AV systems is a great alternative to Auto CAD. The growing library is a big plus with the ease of adding in products that may not be in the library.”
Long-time XTEN-AV user
“Love x.doc, it guides from proposals to final system documentation, and everything in between. But the star of the show is X-DRAW. XTEN-AV is intuitive, flexible and quick. The extensive library database of manufactures equipment models is a definite pro!”
Ease of Design
“I absolutely love the overall concept of providing constant gear updates and tools to allow for ease of designs.”
Happy new customer to XTEN-AV!
“Overall I think the service and the product in general is a lot for the money spent! The workflow in general is very intuitive, without leaving customizing out of the picture. The more I use the program, the more I like it!”
Find the Right Starting Point for AI in Your AV Business
Assess your AI readiness, understand where AI can create practical value and identify the first process worth connecting in your AV business.
