Manage the complete AV lifecycle in one platform
X-PRO gives AV integrators one platform for installation project management, field service management, and after-sales support. Teams track work orders, dispatch technicians, manage service agreements, and monitor job costs.
Trusted by Innovators, Valued and Chosen by Educators
Project dashboard
Track time entries
Schedule events
Create tasks
AV Project Management
Made Simple
New
Assign service calls
Service ticket management
Time & labor tracking
Manage service agreements
Streamline Installation Projects From Start To Finish.
Create & view tasks in Kanban & Gantt
Manage tasks, resources, and milestones with Kanban boards and Gantt charts.
Project Dashboard & Insights
Provides project managers with real-time visibility into task completion, resource allocation, budget tracking, job costing, and project profitability across jobs.
Review Price Summary & Profitability
Calculates labour cost, material cost, and gross margin per project against the original estimate in real time.
Schedule Events & link to Tasks
Link site visits, meetings, and installation milestones to tasks so field crews know every appointment, location, and deadline
Track & Add time entries
Field technicians log hours by task and labor type in Field View, feeding accurate data into job costing.
The Workflow Doesn't
End After Installation.
X-PRO Service gives technicians direct access to original installation records, BOMs, and asset registry on the same platform.
Simplify Service Management, Scheduling & Tracking.
Service Ticket Management
Manages work orders on a Kanban pipeline: Open, Assigned, Scheduled, In Progress, and Completed, with priority flags and assignee tracking.
Schedule & Assign Service Calls
Service managers schedule calls on the dispatch board with a date, time window, technician, and site details.
Insights & Performance Reports
Track Closed Sales, Close Rate, Technician Utilization, Service Revenue, and Labor Revenue all in one dashboard.
Time & Labor Tracking
Technicians clock in to service calls from the mobile app, selecting Standard Service or Commute Fee before time tracking begins.
Manage Service Agreements
X-DOC builds service agreements in X-PRO Service, with e-signatures, approval workflows, and status tracking throughout.
Mobile Access for
Field Users!
Field technicians view assigned jobs, update task progress, and access site details from iPhone, iPad, and Android.
Field View gives technicians Installation and Service Calls tabs to clock in, navigate to sites, and log visit details.
Streamline Projects, Services &
Operations with X-Pro
End-to-End Visibility & Insights
Unified Project-to-Service Workflow
Real-Time Team Collaboration
Faster Response & Resolution Times
Scalable Operations for Growing Teams
End-to-End Visibility
& Insights
Project managers, service managers, and owners track task completion, Technician Utilisation %, and project P&L through one reporting dashboard.
Performance Analytics
Operational Insights
Progress Monitoring
Why Our Customers Love Us!
Awesome Cloud Base Software
“It has been a great experience using XTEN-AV compared to D-Tools. XTEN-AV is such a better tool to work with and easy to generate proposals much faster. Easy to use and learn! Easy to generate proposal with saved templates. Great library.”
XTEN Wins Bids
“Overall Xten has been a great decision for our company. XTEN-AV has made the switch very easy and has been very helpful with training sessions!”
Flexible & Easy AV Design
"Overall, I think it is a good product that offers unique flexibility to create diagrams and designs for our customers. Easy to add new items to our drawings through their database and even create a database of our own."
Great Starting Software
"Overall, it's a good software and great toolkit. It reduces costs for smaller companies by eliminating the need for 4 or 5 other software into a single package. It's relatively easy to use, full featured, and covers all the basics for an IT and AV company."
XTEN-AV for AV Line Schematics
"I have had a great experience, created my templates and defaults the way I wanted them but now my workflow and efficiency are much better. I like the customization and automation features that I have access to and control over."
The perfect software for Small Business Integrators!
"Surpassed all expectations! They thought of everything to reduce my workload! Templates for Proposals, Diagrams, Quotes, Invoices, etc are already well made and having the ability to customize each individual component to suit my needs is amazing!"
A serious competitor to D-Tools that becomes better every day.
"We use XTEN for the drawing feature. While D-Tools relies on AutoCAD or Visio for drawing, XTEN has X-DRAW built in with an AV specific toolset that works. Making your own blocks is fairly quick. With new products coming out constantly, that's a valuable service."
XTEN-AV For Non-Integrator
“Overall, I have enjoyed using XTEN-AV over the past 2+ years and appreciate their flexibility and willingness to listen to product suggestions. The ability to quickly create and use design templates for rooms that are repeatable.”
Best AV Project Software
“An absolute game changer! We now have complete AV diagrams that can be handed off to the install team. Drawing AV flows is easier & then generating a BOM from that to share with vendors is effortless. It has given back hours of time and can be accessed from anywhere.”
XTEN-AV is a MUST!
“My experience has been wonderful. You are given a dedicated agent from XTEN-AV to work with and they have live agent chat if you need help answering any questions! It's a very detailed program. You can keep track of your project from all stages.”
AV Designers Dream Come True
“Overall its a great tool that has lots of challenges to overcome in order to compete with big boys in the industry, however the start is great and I truly hope they invest into product devolvement and GUI improvements. BOM - Bill of Materials Design - On the fly changes”
Why I love XTEN-AV
“Overall my experience and expectations have been meet over and above what I imagined. BOM list build outs for ease of ordering parts and equipment.”
All-rounder & Powerful AV Design
“Fantastic! Starting to leverage other capabilities that we had not in the past and it is helpful in tracking progress of opportunities. I really appreciate that this product provides the ability to create a complete design from nothing to complete technical drawings.”
Best AV drawing platform for the Price!
“The drawing software to make professional cabling drawings for AV systems is a great alternative to Auto CAD. The growing library is a big plus with the ease of adding in products that may not be in the library.”
Long-time XTEN-AV user
“Love x.doc, it guides from proposals to final system documentation, and everything in between. But the star of the show is X-DRAW. XTEN-AV is intuitive, flexible and quick. The extensive library database of manufactures equipment models is a definite pro!”
Ease of Design
“I absolutely love the overall concept of providing constant gear updates and tools to allow for ease of designs.”
Happy new customer to XTEN-AV!
“Overall I think the service and the product in general is a lot for the money spent! The workflow in general is very intuitive, without leaving customizing out of the picture. The more I use the program, the more I like it!”
We help companies ditch legacy tools and upgrade them to offer an engaging experience with designs and proposals.
